Student Support Centre

Student Support Centre

Helping students with emotional or behavioural support

Safeguarding & Intervention Manager: Miss C Gill
(Designated Lead for Child Protection)
01344 423041 Ext. 363

Student Support Coordinator: Miss J Manisier
(Deputy Designated Lead for Child Protection)
01344 423041 Ext. 308


The Student Support Centre is in the heart of the school and is a special and unique place. It is set up to help students who from time to time need extra emotional or behavioural support in the form of small classes and mentoring programmes.

What actually happens in the Student Support Centre (SSC)?

The SSC is a multipurpose space used for a variety of activities and lessons. The core use is as a classroom for small groups of students with various requirements (behavioural, emotional and self esteem difficulties) who we feel will benefit from attending the SSC for a short period of time. The SSC also provides a temporary place for injured students who are not fully mobile so that they are able to work independently on the subject lessons they are missing.

If a student transfers to the school mid term, they will begin their time at Brakenhale in the SSC. There they will spend their first three days working independently on set pieces of work, whilst their timetables are being devised. During this time they will be given a tour of the school and complete tests in order to assign them to appropriate sets.

Learning Mentors

A Learning Mentor is a professional friend and advocate for students, who works with students to overcome barriers to learning. Learning Mentors assist students by providing one to one mentoring and mediation sessions and also teaching in the SSC.

Lunch Times

The SSC is open to Key Stage 3 students during lunch times and is a great place for them to relax in a calm atmosphere. Games and jigsaw puzzles are provided. The Learning Mentors always supervise the SSC during lunch and enjoy socialising with the students too.

Year 6 Transition

At the end of each academic year we hold Transitional Groups for Year 6 students who our feeder schools feel will benefit from a head start to overcome any anxieties associated with the move from primary to secondary school. These are very successful and held in high esteem.

BBC 'Own It' App

“The digital world is a fantastic place for people to learn and share, but we know many young people struggle to find a healthy online balance, especially when they get their first phones,” said Alice Webb, director of BBC Children’s, in a statement.

A new app has been launched in November 2019 by the BBC called ‘Own It’. It is a free app which has been designed to support youngsters with using their first smartphone and would be useful for Key Stage 3 students in particular. You may have heard the adverts for it on the BBC.

It is an app and interactive keyboard which alerts the teenager if they have written something that could be interpreted as offensive by someone else and asking them if they really want to send this message.

The app that the BBC has created is a “wellbeing” smartphone app called Own It, aimed at children.

It monitors how young people interact with friends and family online and through messaging apps and uses AI to evaluate a child’s mood, so it can offer advice or encourage them to talk to trusted adults.

The app is designed to offer help and support, especially if children are about to share sensitive data or send an upsetting message.

BBC’s Ms Webb said the app would act as a “helping hand” to guide children into developing good habits when using their first phone and avoid some of the potential pitfalls of digital life.

The app is built around a special software keyboard that pops up when kids type messages and monitors the tone of the words being typed and language used.

The Own It app also has its own content that aims to help children manage the amount of time they spend looking at their screen and passes on other advice about responsible online interaction.

The BBC said the app would also regularly encourage children to talk to parents and guardians about good and bad online experiences and their phone use.

Parents should note that the BBC have said that the app has no reporting system that parents can consult to oversee phone use.

To find out more about the app you can go to the BBC’s website here:

You can also find the BBC ‘Own It’ parent step by step guide here:

BBC Own It Parental Guide

Partners include the Mental Health Foundation, the Anti-Bullying Alliance, the NSPCC, the Diana Award and Childnet.

Miss J Manisier, Deputy Safeguarding Lead

CEOPS Parent Information Feed

Social Networking Information

Websites, forums and apps all present teenagers with certain pressures and choices.  Many of the disciplinary issues we deal with in school stem from misuse of phones and computers out of school yet often lead to distressing social confrontations within school.

As parents it is often difficult to keep up with the current trends and sites being used by teenagers and indeed by wider organisations, be they political, religious or more sinister.

We hold an information evening for parents regularly.  The last one was on Wednesday 15th May.

Download PDF ‘A Parent Guide to Social Media Technology and Parental Controls’ from our Social Media Information Evening

Download PDF ‘React & Prevent’ from our Social Media Information Evening

Here are some tools and knowledge to help parents support their child in using these different media in a responsible and socially acceptable way.

Parent General CEOP Guide Download PDF

Parent Guide to Cybersecurity Download PDF

Parent Instagram Guide Download PDF

Instagram Quick Guide Download PDF

Parent Snapchat Guide Download PDF

Cyberbullying Quick Guide Download PDF

Passwords Quick Guide Download PDF

Roblox Quick Guide Download PDF

Cybersecurity Quick Guide Download PDF

Sexting Quick Guide Download PDF

Twitter Check List Download PDF

Facebook Check List Download PDF


Counselling at Youthline offers a safe space to talk privately with someone who is skilled in listening about whatever is troubling a young person. The counsellor will listen without making judgements and help to explore personal thoughts, feelings and experiences.

Brakenhale has two counsellors who visit each week and direct referrals can be made to attend out of school. The nearest Youthline is the The Lodge, Cooper’s Hill, Bagshot Road, Bracknell, RG12 7QS. There is a link to their brochure below.

To contact them by phone the number is 01344 311200 alternatively they have an online form to complete on their website where you can find further information.